Apex Film Academy Privacy Policy

At Apex Film Academy, located in the heart of Los Angeles, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, services, or enrolling in our courses, you consent to the practices described in this policy. This policy is effective as of January 1, 2025.

1. Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes your name, address, email address, phone number, date of birth, and other contact details provided when you inquire about our courses, enroll in a program, or subscribe to our newsletter.
• Payment Information: When you make payments for courses or services, we collect payment information such as credit card details or other financial account information. Note that payment processing is often handled by third-party providers, and we adhere to their security protocols.
• Educational Information: If you apply for admission, we collect information about your educational background, transcripts, letters of recommendation, and other academic credentials.
• Website Usage Data: We collect information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us improve our website and provide a better user experience.
• Communications: We retain copies of any communications you send to us, such as emails, letters, or chat logs.
• Marketing Data: We may collect your preferences for receiving marketing communications and details about your engagement with our marketing initiatives.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To enroll you in courses, process payments, and provide you with access to educational materials and resources.
• Communication: To respond to your inquiries, provide customer support, and keep you informed about course updates, events, and other relevant information.
• Improving Our Website: To analyze website usage data and improve the functionality, design, and content of our website.
• Marketing: To send you promotional materials, newsletters, and other marketing communications about our courses and services, provided you have opted in to receive such communications.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect our website, services, and users from fraud, security breaches, and other harmful activities.
• Personalization: To personalize your experience on our website and tailor our services to your individual needs and preferences.

3. Disclosure of Your Information

We may disclose your information to the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Educational Partners: In some cases, we may share your information with affiliated educational institutions or organizations for academic or administrative purposes.
• Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other legal entities if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption technology to protect sensitive data during transmission.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Data Portability: You have the right to request a copy of your personal information in a portable format.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

• Analyze Website Traffic: We use cookies to track website traffic and usage patterns, which helps us improve our website and provide a better user experience.
• Personalize Your Experience: We use cookies to remember your preferences and personalize your experience on our website.
• Targeted Advertising: We may use cookies to serve you targeted advertisements based on your interests and browsing behavior.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website.

For more detailed information, please review our Cookies Policy.

7. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Apex Film Academy. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove the information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Apex Film Academy
Attn: Data Protection Officer
6363 Sunset Boulevard
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 460-4444

We are committed to addressing your concerns and resolving any privacy-related issues in a timely and professional manner.

Policy prepared by: Isabella Rossi, Data Protection Consultant